Technology is constantly changing, growing increasingly complex and inter-related with other technology from a variety of sources. ITS can assist you in matching your needs to a range of technology solutions based on cost, functionality, technical architecture, and support resources.
The Project Management Office (PMO) strives to create a foundation for consistent project success by controlling and assisting the WCM ITS project portfolio. We plan, organize, implement, and manage initiatives through standardized methodologies to ensure project success.
ITS offers assistance to faculty, staff, and students in completing all software purchases. ITS can recommend applications that not only meet a user's needs and budget, but are also compatible with ITS-supported hardware and technologies.
ITS offers services to help with all computer-related purchases. ITS maintains and enforces minimum requirements for devices (such as computers and printers) connecting to the WCMC network, as well as a list of vendors that offer discounted prices for WCM purchases. A conversation with ITS can help ensure that you purchase hardware that meets these standards.
Vendor and Technology Evaluation
We recognize that our service offerings may not meet all of the diverse technology needs of every WCM department. We want to support business units in selecting the best technical solution to meet their requirements in a manner that will help ensure the solution's supportability within our environment.
Department Liaisons work to identify ways in which technologies and ITS-provided services can better align with college needs. Liaisons are part of the Client Services division within ITS, and also serve to escalate and oversee high-priority issues and problems.